Consulting services in Frankfurt

01 Audits

  • Certification audits according to DIN EN ISO 9001:2015
  • SMETA Audits (Ethical Trade Audits)
  • Supplier audits/social standards (ETI, BSCI, SA 8000)
  • Hotel, spa, wellness, medical wellness quality audits
  • Service quality audits

02 Mystery checks

Quality Consulting is a recognised provider for mystery checks according to the German Hotel Classification (Link to Next to the GHC guidelines, we have developed our own criteria for hotels and spas which are continuously improved.



We provide mystery checks also for:

  • Airlines
  • Gastronomy
  • Clinics/medical practices
  • Spa hotels and day-spas

03 Consulting, project planning, training

On-site quality analysis for Hotels

Introducing quality management systems for hotel industry and gastronomy.


  • In-house training sessions for your staff and managers
  • We support you with our own network of suppliers in decorating and equipping your hotel or spa.
  • We support medical practices during the implementation of the QM-system QEP (Quality and evolvement of the practice) set by the National Association of Statutory Health Insurance KBV Berlin. (Link to
  • Trainings for service staff and managers

Explore our consulting services to find ways we can support you!

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© Quality Consulting Bernard Neef 2018
Telefon: 0049 6105 918020